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Update Jan 2019: HighLow no longer offers services in Indonesia. We are now recommending broker Zen Trader for Indonesian traders seeking a broker with local bank deposits and withdrawals.
Fast withdrawals are another reason more Indonesians are choosing HighLow as their broker to trade financial markets. Withdrawals are processed twice daily (Monday – Friday) and funds should be received in your bank account on the same day. Payments can be made to all Indonesian bank accounts including BCA, Mandiri, CIMB, BRI, BNI and so on.
For IDR bank transfer deposit tutorials please click here.
Step 1: Login to Trader Dashboard
- Login with your HighLow username and select “My Account”
- Click the “Banking” tab
- Before you are able to request a withdrawal, you must enter your bank account information
The above options are also available in the HighLow Markets iPhone and Android trading apps.
Step 2: Enter Your Bank Account Details
- Click the “Bank Account” tab and enter your bank account information
- Enter the full name of your bank (e.g. BCA = Bank Central Asia) in the “Bank/Financial Institution” field, select from the drop-down box and the bank code field will populate automatically
- Save your bank details
Please note that the name on the bank account must exactly match the name on your HighLow account. As per Australia’s strict AML/KYC regulations, HighLow cannot pay to bank accounts not held in your own name.
Step 3: Request a Withdrawal
- After your bank account details have been saved, click “Withdraw”
- Enter your withdraw amount and click the withdraw button to submit
- When your withdraw is accepted it will show with a “Pending” status
- The status will change to “Processing” when payment is being made and then “Processed” after the payment has been made
- A 1.75% service fee is charged on all withdrawals.
Withdrawals can only be cancelled while in “Pending” status, after this point all requests are final. There is also a Rp.25 juta limit per withdrawal request, you will need to enter multiple withdrawal requests for amounts above this. The maximum withdrawal is Rp250 juta per day.
Step 4: Confirmation from HighLow
Each withdrawal request will be confirmed by email once processed. As most Indonesian banks process transfers in real-time, funds should appear in your account immediately.
For any questions about deposits and withdrawals, reach out to the HighLow team directly.
Update Jan 2019: HighLow no longer offers services in Indonesia. We are now recommending broker Zen Trader for Indonesian traders seeking a broker with local bank deposits and withdrawals.