Zentrader Review
Zentrader (also known as Zen Trader or Zen Trade) is a new binary options broker launched in 2019. After a period of consolidation and reform in the binary options industry, we are now seeing the emergence of new and serious players. Zentrader is one this new generation of binary option brokers who’s focus is on fairness, transparency and providing a great trading experience.
The Payout team went through the signup process, website, trading platform, payment methods, assets and customer support. Here is our Zentrader review.
How To Register
Getting started is easy via a simple registration form.
Simply enter you country of residency (this will determine the base currency of your account), name, email, mobile phone and address details on the following page (step 2). You are then required to submit 2 ID documents (government issued photo ID + bank/utility bill issues within 6 months).
If you do not yet have a Zen Trader account, click below to register (affiliate link):
As a financial services provider, Zentrader is required to complete the KYC process and is fairly strict with respect to verifying your identity. Please read the instructions carefully before uploading your ID documents.
Below is the Zentrader new account opening form. As of 2020 they are advertising account opening and verification within minutes!
Once you have submitted the registration form, you will then be required to confirm your email address via a link provided (check your SPAM folder if you did not receive this email!)
Payouts, Assets and Time Frames
Payouts of up to 195% are offered on major forex currency pairs. Zentrader also offers trading in a wide variety of other assets such as commodities, indices and stocks. Payouts on these assets range from 170-190%.
Available time frames range from 30 seconds up until end of day. The ultra short term “On Demand” (30sec to 5min) options only have a limited number of assets available. Currently these are: AUD/JPY, AUD/USD, EUR/JPY, EUR/USD, GBP/JPY, NZD/JPY, USD/JPY.
Below we can see how Zen Trader distinguishes between the option trade types. On-Demand option types have the stopwatch emoji, whereas the Classic option types have the calendar emoji next to the time frame.
Zentrader has a good blog article explaining the differences between Classic and On Demand trade types here.
Trading Platform
The Zentrader trading platform is offered via web browser, mobile web app and Android. Much thought and research has gone into the design and layout of the platform user interface. If you are used to trading platforms cluttered with buttons and features, you will find this refreshing.
Zentrader offers trading accounts in the following base currencies: USD, EUR, GBP, JPY, IDR
Currently only a simple line chart is available but we hear there are plans to add candlestick and bar charts later in the year. The trade panel on the right side allows for quick selection of investment amount and timeframe.
Open trades display below the chart on the left side, with a tab to view closed trade history. Centre there is a widget displaying current platform sentiment for each asset type and on the right side is streaming news.
As with the website, Zentrader offers English, Japanese and Indonesian languages on the trading platform.
Zentrader also offers access to it’s demo platform. The demo platform includes live data for all assets and conditions are identical to the live platform.
Payment Methods
Making depositing and withdrawing from your trading account fast and easy is one area where Zentrader really excels. However, available payment methods will depend on your country of residence. Traders in Japan, Indonesia, Philippines, Malaysia Thailand and Japan are in luck as Zentrader offers fast local bank transfers in these locations.
The below image shows deposit methods available for one type of base currency account.
Due to the large and growing number of payment methods available, it is best you check within your Zentrader Dashboard if you are an existing client. If you haven’t yet joined, we recommend messaging the Zen Trader live chat or emailing support. Be sure to include your country of residence.
Methods available include credit cards (VISA, Mastercard, JCB), local bank transfer (JPY, IDR, THB, GBP, EUR, BRL), Bitcoin, Bitwallet and other e-wallets.
Trust and Regulation
Trust is a very important aspect when trading in financial markets. Your broker is not only responsible for executing your trades, and providing support, they also hold the deposited funds in your trading account. Zentrader is registered and authorised to provide trading services from the Saint Vincent and The Grenadines (SVG).
Whilst SVG as a regulatory jurisdiction is not as well known as Australia, UK or Singapore, an increasing number of major brokers are setting up operations in St Vincent.
Zentrader has a comprehensive account terms and dispute resolution policy. They also have a company wide “no-advice” policy to avoid any broker-client conflict of interest.
Customer Support
Zentrader customer support offers service in English, Japanese and Indonesian around the clock Monday to Friday and 9am to 5pm (UTC +8) on the weekends. Clients can get in contact via email, telephone or live chat.
They also offer the comprehensive Zentrader Help Centre which covers all aspects of signing up, account verification, payments and dispute resolution.
Have you had an experience with Zentrader? Please leave your review and comments in the box below. If you do not yet have a Zentrader account, you can start trading in minutes with just a $50 deposit. GET STARTED TODAY!
38 responses to “Zentrader Review”
Payouts, Assets and Time Frames
8.5
Trading Platform
8.3
Payment Methods
9.1
Trust and Regulation
5.8
Customer Support
9.2
I was invited to the Zentrader platform beta testing. Deposits are fast for ppl in the UK. Support great. Would like more Europe assets like FTSE, CAC and DAX.
I only use 10% of my account on each one trade. Once a trader recognizes their particular setup they should execute
it right away. There are two regarding binary trading options.
Payouts, Assets and Time Frames
8
Trading Platform
8
Payment Methods
7
Trust and Regulation
7.3
Customer Support
10
New binary options trading platform just launched. Support on the live chat is very knowledgeable and friendly. Sometimes a bit of a delay with placing a trade, not sure where their servers are located (I’m in London).
Still in testing phase and final platform will be released soon. They are giving new traders £50 cashback after making first deposit. Great trading platform.
Payouts, Assets and Time Frames
9.1
Trading Platform
8.3
Payment Methods
7.2
Trust and Regulation
7.7
Customer Support
10
I really like this broker so far. The live chat feature is very useful as I don’t like calling and waiting on hold. The platform is good and withdraws always received on time.
Good for traders in Europe as there aren’t many brokers there any more.
Payouts, Assets and Time Frames
7.3
Trading Platform
8.5
Payment Methods
9.4
Trust and Regulation
7.1
Customer Support
8.4
Good €50 cashback offer. So far so good ????????
Payouts, Assets and Time Frames
7.5
Trading Platform
8.4
Payment Methods
9.2
Trust and Regulation
8.5
Customer Support
8.5
One of the better offshore brokers. Good support. No problems with depositing and withdrawing.
Payouts, Assets and Time Frames
7
Trading Platform
9
Payment Methods
8.9
Trust and Regulation
7.4
Customer Support
7.7
Limited binary options for for 30 seconds and 1 minute. Mostly longer term 15 mins +
How fast a withdrawals in the UK? Zen trader support says same day in most instances, is this correct? How many times do I have to trade he bonus £50?
Hi Han, Zentrader processes withdrawals once daily.
In our experience UK withdrawals are received at the latest the same day (Mon – Fri), usually within a few hours.
You only need to trade the bonus funds 1 times before you can withdraw. Check out full information here: https://support.zentrader.com/hc/en-us/articles/360015485853-How-many-times-do-I-have-to-trade-the-bonus-before-I-can-withdraw-
How do I get the demo account? It has a zero balance.
Dear Fred, we are waiting for the release of the full Zentrader interactive demo.
For now the platform can be accessed without signup here: https://zentrader.com/en/demo/
Is it FXCM for chart?
Dear Taiko, sorry for the late response. Yes, Zentrader uses FXCM to price FX assets. I believe Crypto uses another provider.
Payouts, Assets and Time Frames
7.9
Trading Platform
8.1
Payment Methods
7.3
Trust and Regulation
6.7
Customer Support
7.9
Zentrader doesn’t accept US traders.
Hi JC, yes unfortunately not. Due to CFTC regulations there are few binary option brokers serving the US.
Payouts, Assets and Time Frames
9
Trading Platform
9
Payment Methods
7.5
Trust and Regulation
7.5
Customer Support
8.5
Good platform and support. Cashback bonus no longer available to traders in UAE ????????
Payouts, Assets and Time Frames
8
Trading Platform
8.5
Payment Methods
7
Trust and Regulation
7
Customer Support
8.5
Could only pay to Singapore bank in SGD (not USD), other than that a decent new broker.
Payouts, Assets and Time Frames
8
Trading Platform
8
Payment Methods
8
Trust and Regulation
8
Customer Support
7
Good platform but EU traders no longer allowed
Hi Mohammad, I believe in some circumstances Zentrader can accept European and UK clients but they require additional information and paper work. It may be worth reaching out to them to clarify your situation.
Ps – sorry for the late reply. Hopefully this information can assist others.
Payouts, Assets and Time Frames
7
Trading Platform
7
Payment Methods
7
Trust and Regulation
7
Customer Support
7
Just OK.
Payouts, Assets and Time Frames
7
Trading Platform
8.5
Payment Methods
8.5
Trust and Regulation
8
Customer Support
8
Payouts are high but I wish they have long term options like 1 day and 1 week, mostly all short term to a few hours.
Good for Malaysian traders with free deposit and withdraw to local bank. Visa and Mastercard payment available but charged in USD.
Chart and interface are basic with no indicators. Good if you like things simple.
Payouts, Assets and Time Frames
9
Trading Platform
7.5
Payment Methods
7.5
Trust and Regulation
7.5
Customer Support
7.5
Basically gambling at the roulette wheel ????
Payouts, Assets and Time Frames
9.5
Trading Platform
7
Payment Methods
8
Trust and Regulation
5.5
Customer Support
8.5
195% on 30 seconds binary options but only for 9 FX pairs!
Payouts, Assets and Time Frames
8.5
Trading Platform
8.5
Payment Methods
8.5
Trust and Regulation
8.5
Customer Support
8.5
No problems with deposit and withdrawals in Indonesia.
Zentrader said candlestick chart and indicator may be added later this year.
Payouts, Assets and Time Frames
8
Trading Platform
8.5
Payment Methods
6.5
Trust and Regulation
7.5
Customer Support
8.5
It’s honest platform and deposit and withdrawal fast but only in bitcoin for Brazil.
We have a Brazil Zentrader telegram group you can join here: [link removed]
***Thanks for your review Luc, unfortunately we do not allow any advertisements in the comments.***
What price data does Zentrader use? Is it the same as Tradingview?
Dear Taiko, sorry for the late response. Yes, Zentrader uses FXCM to price FX assets. I believe Crypto uses another provider.
Payouts, Assets and Time Frames
8
Trading Platform
8
Payment Methods
7.5
Trust and Regulation
6.5
Customer Support
8
Zentrader reminds me of broker HighLow from Australia which left Malaysia back in 2017. Similar binary option types and high payouts, but now offshore in St Vincent.
Support is good. Withdrawals are paid in Ringgit directly to your bank account and they use the xe.com conversion rate from US dollar when it’s paid. Not bad at all.
Thanks for your Review!
ZENTRADER 2020 UPDATE: COMING SOON!
As this was written during the initial launch, we are currently working on a detailed Zentrader review update.
Many improvements, features and upgrades. Stay tuned!
Payouts, Assets and Time Frames
8
Trading Platform
8
Payment Methods
8
Trust and Regulation
6
Customer Support
8
OK for Brazilians. Free deposit and withdrawal every day in Bitcoin.
Payouts, Assets and Time Frames
8.5
Trading Platform
7
Payment Methods
10
Trust and Regulation
6.5
Customer Support
10
Zentrader is a binary option trading platform like IQ Option and Binomo. Basic platform and no candlestick charts. I like that the payout rate does not change during the day and at 195% is higher than other brokers. Zentrader offers a Rp250.000 bonus for Indonesians when you make a deposit.
Payouts, Assets and Time Frames
8
Trading Platform
9
Payment Methods
9
Trust and Regulation
8.5
Customer Support
10
Good for newbies. Free deposit (Virtual Account Permata, BNI and Mandiri) and withdrawal in Indonesia to all banks.
Payouts, Assets and Time Frames
7.5
Trading Platform
7.5
Payment Methods
7.5
Trust and Regulation
7.5
Customer Support
7.5
????
Payouts, Assets and Time Frames
7
Trading Platform
7.5
Payment Methods
10
Trust and Regulation
7
Customer Support
8
24 hour trading for Bitcoin, Litecoin and Ethereum on weekends but the payouts are low (175%) compared to Forex (195%). Still Zentrader are one of the few binary option brokers offering crypto trading on the weekend.
Payouts, Assets and Time Frames
7
Trading Platform
7
Payment Methods
8
Trust and Regulation
8
Customer Support
9
Zentrader is located and regulated in Saint Vincent and The Grenadines and is one of the rare remaining honest binary option brokers. The platform isn’t very sophisticated but gets the job done for those interested in binary options. Payouts are 1.85-1.95x which is higher than most other brokers and remain stable, not like many brokers which drop at certain times of the day. Recommend.
Payouts, Assets and Time Frames
8
Trading Platform
8
Payment Methods
8
Trust and Regulation
8
Customer Support
10
Old school simple binary options broker. Friendly support.
Payouts, Assets and Time Frames
9.5
Trading Platform
9.5
Payment Methods
9.5
Trust and Regulation
9.5
Customer Support
9.5
Good